Infegy Text Analytics

Turning Unstructured, Qualitative Into Quantitative Decision Points

Infegy helps you understand what people are saying (and how they feel) across the messiest data formats. From survey responses and product reviews to call transcripts and customer emails, our platform transforms free-form text into clear, actionable insights.

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Why Infegy for Text Analytics?

A comprehensive suite built to handle complex language at scale, without the complexity for you.

  • Analyze unstructured data from surveys, chats, reviews, and more
  • No code or model training required: just upload and go
  • Export-ready insights for reporting, BI tools, and dashboards
  • Minutes to insights, not months of manual coding

Survey Response Analysis

Sort open-ended answers into themes, topics, and sentiment categories.

Call Transcript Review

Uncover friction points and tone shifts in customer service logs and call center data.

Review Mining

Track what customers love, hate, or are confused about, sourced directly from product reviews.

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Want to Learn More?

Fill out our form to contact the Infegy team about how the API can help you.

Built for Scale

Whether you're analyzing 1,000 responses or 10 million, Infegy keeps up.

Infegy Text Analytics accepts and outputs:

  • CSV / Excel
  • JSON
  • API feeds
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Ready to turn free-form text into powerful insight?

Infegy’s Text Analytics solution is fast, accurate, and designed to work with the data you already have.

Fast, Flexible, and Client-Focused

Like everything we build, our text analytics platform reflects our core values:

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Innovative

We built our own NLP engine from the ground up. No third-party dependencies. No compromises.

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End-to-End Ownership

From collectors to servers to software, Infegy owns it all—ensuring speed, stability, and accuracy.

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Efficient by Design

Our platform loads large datasets and runs analysis in seconds, not hours.

“We appreciate Infegy’s flexibility in supporting our initiatives and helping us access the data we need as our business evolves over time.”
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Bernadette Noone

Executive Vice President of Products and Services

Bernadette Noone

Want to Learn More?

Fill out our form to contact the Infegy team about how the API can help you.