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With Infegy, you get more than just software. You get us.

Client Success

Unlike other social listening platforms, Infegy offers at-the-ready support, step-by-step guides, and additional in-house services so that you get the most out of your investment.

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Maximize results

Onboard and empower

We're here to ensure your success. From tailored implementation services to custom global implementation programs, we’ve got the right solution to help you ramp up quickly and achieve your objectives and goals.

  • Customize the platform to meet your needs
  • Unlimited training for your team
  • Bespoke 30-60-90 day success plans

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A partner on your journey toward actionable consumer insights

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Dedicated teams

Every client receives a dedicated Client Success team to offer you guidance, advice, and support to help you meet your objectives and goals.

Dedicated teams
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Client activation plans

From onboarding and training, to workshops and one-on-one sessions, we partner with you to maximize the return for your business.

Client activation plans
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Support services

Need help? Contact our support services and receive a helpful response within hours, not days.

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Analyst support

Our experts can assist with technical platform needs such as query refinement, API integration consulting, building dashboards, and more.

Analyst support

10 Ways to Use Social Listening for Brand and Business Wins

Discover the high-impact ways social listening equips your team for immediate brand, strategy, and business wins in this free guide.

Download Guide

Award-winning platform and customer support designed to help you stand out

Infegy invests in clients the same way they invest in us.

 

We’re your partner on the journey to actionable market and consumer insights. With Infegy Atlas, you not only get a fast, intuitive and insight-rich social listening tool, you also receive hands-on consultation and training from our Client Success and Support teams.

Enterprise Grid® Report for Social Media Monitoring | Summer 2022

 

Mid-Market Grid® Report for Social Media Monitoring | Summer 2022

 

Small-Business Grid® for Social Media Monitoring | Summer 2022

 

Grid® Report for Social Media Monitoring | Summer 2022

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What our customers say

"The team at Infegy are the greatest asset - they are absolutely superb and really stand out from the account management at other competitor companies. The team is almost as invaluable to me as the tool itself!”
Alexandra C
Research Consultant
“Fantastic customer service, always very responsive and happy to assist if we have any questions or workshop a project together. The Infegy team feels like an extension of our own team. It has been a much more positive experience than working with some other vendors.”
Infegy Atlas User in Marketing and Advertising
“The team at Infegy are very responsive and willing to help, working to help with any specific segments or datasets you want to build, or to bridge any gaps in your knowledge.”
Peter F
Senior Digital Marketing Consultant

The latest from Infegy

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The Evolution of Social Media: An Introduction

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Social Silence: Interpreting the Absence of Online Conversation

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No other social listening platform performs like Infegy Atlas

Let’s connect and jump-start your journey to insights

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