With Infegy, you get more than just software. You get us.

Client Success

Unlike other social media intelligence companies, Infegy offers at-the-ready support, step-by-step guides, and additional in-house services so that you get the most out of your investment.

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Maximize results

Onboard and empower

We're here to ensure your success. From tailored implementation services to custom global implementation programs, we’ve got the right solution to help you ramp up quickly and achieve your objectives and goals.

  • Customize the platform to meet your needs
  • Unlimited training for your team
  • Bespoke 30-60-90 day success plans

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A partner on your journey toward actionable consumer insights

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Dedicated teams

Every client receives a dedicated Client Success team to offer you guidance, advice, and support to help you meet your objectives and goals.

Dedicated teams
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Client activation plans

From onboarding and training, to workshops and one-on-one sessions, we partner with you to maximize the return for your business.

Client activation plans
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Support services

Need help? Contact our support services and receive a helpful response within hours, not days.

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Support services
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Analyst support

Infegy client success experts can assist with technical platform needs such as writing boolean queries, API integration consulting, building dashboards and more.

Analyst support

Case Study: Precision Campaign Analysis Fueled by Infegy Data

Colangelo provides precision campaign analysis despite scarcity of commercial data

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Award-winning platform and customer support designed to help you stand out

Infegy invests in clients the same way they invest in us.

 

We’re your partner on the journey to actionable market and consumer insights. With Infegy Atlas, you not only get a fast, intuitive and insight-rich social listening tool, you also receive hands-on consultation and training from our Client Success and Support teams.

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What our customers say

"The team at Infegy are the greatest asset - they are absolutely superb and really stand out from the account management at other competitor companies. The team is almost as invaluable to me as the tool itself!”
Alexandra C
Research Consultant
“Fantastic customer service, always very responsive and happy to assist if we have any questions or workshop a project together. The Infegy team feels like an extension of our own team. It has been a much more positive experience than working with some other vendors.”
Infegy Atlas User in Marketing and Advertising
“The team at Infegy are very responsive and willing to help, working to help with any specific segments or datasets you want to build, or to bridge any gaps in your knowledge.”
Peter F
Senior Digital Marketing Consultant

The latest from Infegy

Infegy Atlas’ Narratives feature transforms millions of posts and news articles into immediate market intelligence
Infegy Atlas’ Narratives feature transforms millions of posts and news articles into immediate market intelligence

Infegy Atlas’ Narratives feature transforms millions of posts and news articles into immediate market intelligence

November 21, 2022 10 min read
How to choose the right social listening provider
How to choose the right social listening provider

How to choose the right social listening provider

November 18, 2022 8 min read
Product update: the next evolution of Narratives will revolutionize your search for consumer intelligence
Product update: the next evolution of Narratives will revolutionize your search for consumer intelligence

Product update: the next evolution of Narratives will revolutionize your search for consumer intelligence

November 17, 2022 6 min read

No other social media and consumer intelligence platform is like Infegy Atlas

Let’s connect and jump-start your journey to consumer insights

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