Guided by Our Values
Independent
Founder-run, founder-owned we determine our own destiny.
Innovative
We constantly think about efficiency, improvement, and creating ease of use.
Client-Focused
Our clients' satisfaction and enjoyment of our products guide our decisions.
Agile
We are able to move quickly for our industry's needs.
A Word From Our CEO, Justin Graves:
"At Infegy, our independence fuels our innovation and our clients' success. We're not bound by short-sighted pressures; we're driven by a genuine passion to build the most powerful and insightful social intelligence solutions, tailored to your unique needs. We're in it for the long haul, as your dedicated partner."
Independent
We are a company of unique, passionate individuals, and we bring that to everything we do.
Plus, we own our collectors, our dataset, and our platform - no VCs or PE firms changing the company's mission or technology.

Founder-Run
Justin Graves started the company, and remains 18+ years later because he knows the industry and loves it.

A Little Weird
We bring our whole selves to work, and that's great. We bring our passion and our weird (in a good way) to everything we do!

We Own End-To-End
We created our own collectors, own our servers, and created our product.
Innovative
Being on the cutting edge of social listening is our goal. We bring that thinking from the servers to the API to marketing.
Everything we do never stays stagnant.
Our best-in-class sentiment, emotion, and deep theme/filter options provide new insight to our clients due to our constant desire to stay innovative in the industry.

Speed + Efficiency
Nothing brings us more joy than efficient software, leading to platform speeds that are faster than any competitor.

Ownership
By owning our data, we are able to invest heavily in R+D.

AI Past + Present
Started as an AI company for text analysis, and now it has the most accurate and full-featured, generative AI features available.
Client-Focused
We strive to be the best partner to our clients. Providing client success to support their needs and support that is unquestionably the best in the industry.

Quick Response
In the unlikely event of an issue, see a response in minutes, not days.

Continued Strategic Support
Our named Client Success team, will continue to show you the best ways to use the product, and find the best insights.

Award-Winning Support
Perennial winner of "Best Support" from G2, Capterra, and GetApp.
Agile
We move quickly and adapt to the speed of social media.
We have a team of social listening experts that are always finding new ways to use our solutions for the insights that grow our clients' businesses

Emerging Social
We build our own collection systems. Therefore, we can add platforms as our clients need.

Punch Above Our Weight
All our teams can do the work of those teams five times their size, without the bureaucracy.

Quick Fixes
In the unlikely event of an issue, we are known for our speedy turnarounds.
Award-winning platform and customer support designed to help you stand out
Infegy invests in clients the same way they invest in us.
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Get to know our thoughts on social listening, and why Infegy is different

What's Wrong with Social Listening: Query Writing
Other social listening tools require you to create complex Boolean queries. Here at Infegy we believe there is a better way! Learn more in this blog.

10 Ways to Use Social Listening
Learn the many ways you can use social listening to build great strategies, understand your audience, and discover the insights that grow your business.

What's Wrong with Social Listening: Sampling + Limits
Don't search for insights under limitations and poor sampling. See how Infegy envisions a limitless social listening practice and sampling smartly.