How We Built Audience Personas for Crocs Using Social Listening
by Nicole Yancy on November 23, 2021
Holy hole-filled shoes, batman! Crocs are back. Crocs garnered a 30% increase in social conversation in the past year and grew their revenue 73% from 2020 to 2021. Surprising right? The ugly step-sister of the shoe universe has suddenly, and loudly, taken social media by storm. Bu …
15 Product Trend Questions Social Listening Can Answer
by Derek Franks on June 28, 2021
One of the top questions we get asked about our social listening platform is: “how can we use this data?” Well, one of the biggest, top-secret ways to use social listening is for predictive analytics. Believe it or not, social data shouldn’t just focus on performance and past data. …
Who are the World’s Most Trusted Brands and Why? (Updated for 2021)
by Derek Franks on May 25, 2021
Many of you out there may wonder: “is my company trusted?” In fact, it’s a question that leads many of our client partners to look into our social listening platform to find out. It’s a critical question because if people trust your brand, they will buy it. But not just that. They w …
TikTok Influencers: A Quick and Easy Introductory Guide
by Derek Franks on April 13, 2021
You’re ready to invest in a TikTok influencer strategy. That’s a good move. Every type of consumer and customer is on TikTok (so you can dispel the notion that it’s only kids who don’t buy things). TikTok is a melting pot of enthusiastic content creators and consumers talking about …
Why Employees Are the Biggest Brand Opportunity on TikTok
by Derek Franks on March 3, 2021
What if your team had a fleet of influencers ready to promote your brand on the hottest social media platform out there? What if we told you, you’ve already hired those influencers?! TikTok is the channel your brand can’t afford to ignore. And your employees are the influencers that c …
Pets, Parents, and Influencers: How Consumers Shifted Pet Ownership
by Nicole Yancy on January 27, 2021
In an uncertain time, one thing is for certain: pets will always be there for us. With dramatic shifts happening across the consumer landscape, pet care is undergoing its own evolution. Brands in the pet industry or who are trying to reach pet owners need to know how consumers are …
Are You Analyzing Social Data Wrong?
by Derek Franks on January 5, 2021
State of Social Media 2021: Part 2 Is your team missing key insights on your online audiences? You might not be considering how consumers talk on different social media channels. Here’s what you should know: consumers talk differently about your brand and their lives depending on …
Consumer Experiences in a Pandemic World: What Brands Need to Know
by Derek Franks on October 26, 2020
Like it or not, 2020 changed consumers. Possibly for good. The sooner you accept it and adapt, the better. The pandemic upended normal life and crushed supply chains, presenting new and often unwelcome obstacles for businesses everywhere. No where else was this more felt than in ret …
7 Proven Tips to Better Track Your Social Media Campaigns
by Derek Franks on October 6, 2020
If you work on or with a social media team, you know all too well the challenge of measuring the performances of your campaigns. How do you fight through the noise to truly understand the success of your social campaigns and relate it to the overall performance of your brand or camp …
Social Insights Reveal New Consumer Truths About Dads
by Derek Franks on September 22, 2020
Dad… just when you think you know him, right? He’s always got a new hobby, a new venture, or a new fad that he’s into. As it turns out, though, “Dad” isn't a one-size-fits-all term. Dads exist in many different forms and have different interests, beliefs, values, parenting styles, a …
Introducing Narratives, Clustering and TikTok Analysis in Infegy Atlas
by Infegy Research Team on August 26, 2020
Getting into the minds of consumers is no easy task. You need the right tools to understand what consumers say - and why. The brand new version of the premier social listening platform, Infegy Atlas, is built with that core objective in mind: helping you make better sense of the no …
How to Find CPG Insights with Social Listening
by Nicole Yancy on July 29, 2020
The ultimate challenge for CPG brands: understanding why people choose one product over the other. Is it the packaging? The ingredients? The flavors? Or does it have to do with something more profound?
Streaming Trends 2020: 4 Key Questions Answered by Social Listening
by Derek Franks on June 24, 2020
Netflix transformed the way we are entertained. You can now stream any show or movie you want to any device as long as you have a decent wifi signal. New innovators are cashing in. Disney+, AppleTV+, HBO Max recently joined Hulu and Amazon Prime Video as competitors to take on Netflix …
13 Tips for B2B Social Listening Research
by Ali Nilsen on June 10, 2020
Pinpointing b2b conversations with social listening can sound impossible, but it isn’t. Seriously… don’t fret. There are over 1 million social conversations each month using “b2b” or “#b2b” in a post. And that doesn’t even include topics of conversation that don’t use “b2b” at all in …
Build Brilliant Reports Using Social Listening (+ Free Templates)
by Derek Franks on May 11, 2020
Your task: find insights on your brand, brand’s campaign, customers, competitors, sales projections, or other key measurements using social data, then use that data in reports. You might already be familiar with how powerful social listening insights can be for your reporting, and t …
Year in Review: A look back at our favorite social insights of 2019
by Kristin Haynes on January 27, 2020
Welcome to the 2020s! It’s officially the future.
Social Insights Reveal Dramatic Shifts in Automotive Consumer Trends
by Derek Franks on January 20, 2020
The way people think about cars and the process of buying cars has changed. From electric vehicles to online car buying (and car delivery!) there has been a drastic shift in the car buying experience-- including the question of whether people will buy cars at all.
How to Build Powerful Audience Segments with Better Insights
by Derek Franks on December 9, 2019
Accurate audience segmentation requires a ton of work and often involves unreliable methods. Brands frequently miss the correct data on audiences, and that leads to a mountain of problems: bad audience segmentation can doom everything from customer targeting, advertising, product inno …
Crafting Awesome Real-Time Social Insight Reports: The Step-by-Step Guide to Infegy Canvas
by Ali Nilsen on October 23, 2019
Every brand has a story waiting to be told. The brand story can’t be written without the right data to guide it. If you’re an analyst or strategist on a brand team, you know the importance of conducting accurate analysis. But you’re probably also far too familiar with how time co …
Social Data Reveals Health and Wellness Consumer Insights
by Derek Franks on September 24, 2019
Health and wellness is a $4.2 trillion industry. That means your health isn’t just a lifestyle goal. It’s an economy. With access to a whole new assortment of food choices, supplements, niche exercise options, mindfulness and mental health practices, health and wellness impacts all ar …
6 Surprising Problems Social Listening Can Solve for You
by Derek Franks on September 9, 2019
Not all social analytics tools are created equal. There are a seemingly endless number of solutions; the lists of bells and whistles goes on and on. But what many social data platforms often fail to do is translate to other key business efforts for your overall strategy. Social …
Customers Need to be Heard: A Conversation with Infegy's Mark Calcote
by Derek Franks on August 13, 2019
Your customers are the lifeblood of your business. They rely on you to get whatever it is you offer. You rely on them to keep your business in business.
Why Instagram Analytics on Audiences Are So Crucial
by Derek Franks on July 22, 2019
Is your team finding the right insights on the right channels for your marketing and customer experience strategies? 60% of U.S. adults are on Instagram. That means there is more than enough important information and insight to glean from analyzing the platform’s 1 billion+ users. …
How We Use Social Listening Insights to Build Our Reports in 10 Steps
by Kristin Haynes on July 10, 2019
One important task for your team is reporting. Your life might look like a lot of this: 📊📉📈 Whether it’s conducting market research, tracking campaigns, researching audience segments, analyzing brand health, improving products or other types of data-driven analysis, building report …
How to Use Social Listening Data for Your Brand or Business
by Derek Franks on June 18, 2019
Finding the right consumer insights and marketing analytics for your brand or business sometimes feels like trying to climb a steep mountain. You can see the summit, but you have no idea what analytics tools to use to get there. You certainly don’t want to go without tools. You’re n …